![]() Many of our customers have a web designer manage or update their site for them. Why does the Customer Portal and the Control Panel have different usernames and passwords? Shared packages may of course be accessed through our Single Sign On initiative. Other companies may only offer one solution, but since HostGator offers many solutions, how you login depends on which product you purchased. For example, Shared hosting uses cPanel, but Windows hosting uses Plesk. HostGator has a wide variety of offerings, which means that different types of hosting have different ways to login. Reseller, VPS and Dedicated Server cPanels (and any Plesk panel) cannot currently be accessed through Single Sign On and can only be accessed directly.įrequently Asked Questions Why don't you have a universal login? ![]() Note: Only Shared package cPanels can currently be accessed through Single Sign On.Īccounts with multiple Shared packages can access the cPanel for any Shared package. ![]()
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